Last updated: 7 August 2026
Drape & Aura is a brand managed by Arghya Media Private Limited. We respect your privacy and handle personal information in accordance with applicable Indian law.
Information we collect
We may collect information you provide when you contact us, subscribe to updates, place an order, request styling help or use our website. This can include your name, contact details, delivery address, order details, communications and information needed to process a payment or refund.
How we use information
We use information to provide customer service, process and fulfil orders, arrange delivery, respond to styling or support requests, prevent fraud, meet legal and accounting requirements, and send marketing communications only where you have chosen to receive them.
Sharing and service providers
We share only the information necessary with service providers that help us host the website, process payments, deliver orders, provide customer support or meet legal obligations. We do not sell personal information.
Cookies and security
Our website may use essential cookies and similar technologies needed for site functionality. If we introduce optional analytics or marketing technologies, we will update this policy and obtain any consent required by law. We use reasonable administrative and technical safeguards, but no online transmission or storage method is completely secure.
Your choices and requests
You may ask to access, correct or delete personal information, or withdraw from marketing communications, by contacting us using the details below. We may retain information where necessary for order fulfilment, tax, accounting, fraud prevention or other legal requirements.
Contact and grievance route
Grievance Officer: Sonali, Director, Arghya Media Private Limited
Email: drapeaura@gmail.com
Phone: +91 98739 69330
We aim to acknowledge a grievance within 48 hours and address it within one month, in accordance with applicable law.